Legal notice

(In accordance with the Act on Specified Commercial Transactions of Japan)



Seller

BEE WING Inc.

Representative

Shinnosuke Tara

Address

Tokyo Central Omotesando 3F
4-3-15 Jingumae, Shibuya-ku
Tokyo 150-0001
Japan

Telephone

+81-3-6438-9374
For inquiries, please contact us primarily by email.

Email

customer@bee-wing.com


Prices

All prices are listed on each product page and include Japanese consumption tax, unless otherwise stated.


Additional Charges

The following additional charges may apply:

  • Shipping fees

  • Bank transfer fees (if applicable)

Please refer to each product page for detailed shipping information.


Payment Methods

We accept the following payment methods:

  • Credit card

  • Online payment services provided by Shopify

Payment timing varies depending on the selected payment method.
For credit card payments, the charge is processed at the time the order is placed.


Delivery Time

  • In-stock items: Shipped within 5 business days after order confirmation.

  • Pre-order or made-to-order items: Shipped according to the estimated delivery schedule stated on each product page.

Please note that delivery may be delayed due to weather conditions or circumstances beyond our control.


Returns and Exchanges

Returns and exchanges are not accepted unless the product is defective.

If you receive a defective product, damaged item, or incorrect shipment, please contact us within 7 days of receipt.
We will provide a replacement or refund at our discretion and expense.


Order Cancellation

Orders cannot be canceled once confirmed.
Please review your order carefully before completing your purchase.


Product Disclaimer

Product images may differ slightly from the actual item due to photography conditions and display settings.

Due to the nature of handcrafted or wooden products, individual variations may occur.